Reference

How taka25 Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect from your account, how we use it, and how you can request changes or removal.

Data collected only for account purposesbKash, Nagad, Rocket payment data protectedYour right to request data accessContact our team to raise any concern
taka25 How taka25 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encrypted Account Storage All account data is stored with SSL encryption. Your login credentials and linked wallet details — bKash, Nagad, or Rocket — are never held in plain text on our servers.
Cookie and Session Use We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can adjust cookie preferences in your browser settings at any time.
Data Retention and Deletion We keep your account data while your account is active. Once you close your account, you may request deletion of non-mandatory records. Legal retention periods still apply where required.
Your Right to Request Access You can request a copy of the personal data we hold on your account. Submit the request via email or live chat and we will confirm what data we have and how it is used.
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Request Send a written data access, correction or deletion request to our privacy contact address. We aim to respond within the period required under applicable rules.
Live Chat Account Help Open the live chat from your account dashboard and tell the agent you have a privacy question. They can escalate it to the right team without delay.
Account Settings Panel Some data updates — like your registered mobile number linked to bKash or Nagad — can be corrected directly inside your account settings without contacting support.

Common Questions About Your Privacy

We collect your name, contact details, and payment method at registration. If you use bKash, Nagad, or Rocket, we record transaction references to verify deposits and link them to your account.

We share limited data only with payment processors, identity verification partners, and authorities where the law requires it. We do not sell your personal data to any third party.

Email our privacy team or use the live chat from your account dashboard. State that you are requesting a data access copy and we will respond within the applicable timeframe.

Yes. If you close your account, you may request deletion of personal records we are not legally required to keep. Contact us via email or live chat to start the process.

We store only the transaction reference and wallet number used to verify a deposit. Your full PIN never passes through our system — it stays between you and your wallet app.

Access and data processing both depend on your local law and eligible regions. If you are based in Bangladesh, review this policy and check whether using the platform is permitted where you are.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.